Warranty Information

Limited Warranties and Procedures

TecNiq Inc. extends a Lifetime Limited Warranty to the original purchaser that the TecNiq Inc. Lamp is free from defects in workmanship and/or materials only. TecNiq Inc. will replace any TecNiq Inc. lamp to the original consumer/purchaser if the lamp fails due to defects in workmanship and/or materials only. TecNiq Inc. products are incompatible with many chemicals and/or cleaners, and the Limited Lamp Warranty does not apply to damage associated with or caused by incompatible chemicals and/or cleaners. The Limited Lamp Warranty is not transferable and applies to only the original installation of the lamp for as long as the original consumer/purchaser owns the vehicle. To be eligible for coverage under the Lifetime Limited Warranty protection, the TecNiq Inc. product must remain intact, free from physical abuse, and have been properly installed. The Lifetime Limited Warranty does not constitute in any way a product guarantee, and TecNiq Inc. does not hereby assume any obligation of any kind whatsoever other than sending a free replacement product or issuing credit as applicable under the Lifetime Limited Warranty. TecNiq Inc. does not warrant its products as to their fitness for any special use or function.

Product Replacement Instructions

End User RMA Form
  1. Complete the form above
    • Make sure to fill in the form completely
    • Include the part number if you know it, on a clear lens make sure to notate the color of LED
    • Pre-payment or part return may be required before the replacement can be sent
    • Please note this may take up to 5 days to begin the process
  2. Include pictures of the defect
    • Front of the light, back of the light, and wire connectors
  3. Submit form and pictures to Sales@tecniqinc.com
  4. Wait for authorization response
    • This will include an RMA number and authorization
    • Cross shipment documents as needed
    • A prepaid return label if parts are required to be sent back
    • Instructions on next steps
Active Customer RMA Form
  1. Complete the form above
    • Make sure to include a new PO number if cross-shipping replacement is requested (may take up to 5 days to begin the process)
    • If immediate replacement is desired please refrain from including a new PO and send it separately to sales@tecniqinc.com
    • If using the form for shipping error or overstock the original PO # must be included
  2. Include pictures of the defect
    • Front, back, and wire connectors
    • If shipping error, pictures of the parts, picture of the packing slip, and box tracking label will be requested
    • If the package is damaged in transit, pictures of the box and box tracking label will be requested, in addition to the damaged part
  3. Submit form and pictures to Sales@tecniqinc.com
  4. Wait for authorization response
    • This will include an RMA number and authorization
    • Cross shipment documents as needed
    • A prepaid return label if parts are required to be sent back
    • Instructions on next steps